Refund policy
At SpnxiWave, all products sold through our store are digital products unless otherwise clearly stated on the product page.
Because digital products are delivered electronically and may be accessed, downloaded, or used immediately after purchase, all sales are final and non-refundable.
We do not offer refunds, returns, or exchanges once a digital product has been:
-
Purchased
-
Delivered
-
Downloaded
-
Accessed
-
Opened or used
Please review the product description, compatibility information, and included files carefully before completing your purchase.
Technical Issues
If you experience a technical problem accessing or downloading your purchased digital product, please contact us at:
Please include your order number and the email address used at checkout. We will make reasonable efforts to help you access the digital product you purchased.
Duplicate or Incorrect Charges
If you believe you were charged more than once for the same order or there is a billing error, please contact us so we can review the transaction.
Legal Rights
Nothing in this policy limits any refund or consumer rights that cannot legally be excluded under applicable law. Where a refund is required by law, we will comply with those requirements.
By completing a purchase from SpnxiWave, you acknowledge and agree to this Refund Policy.