Shipping policy
SpnxiWave sells digital products unless otherwise clearly stated on a product page.
Because our products are delivered electronically, no physical shipping is required and no physical package will be sent to you.
Digital Delivery
After successful payment, your digital product may be delivered through:
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A download link
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Email
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Your customer account
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The order confirmation page
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Another digital delivery method stated on the product page
Delivery Time
Digital products are generally made available shortly after your payment is successfully processed.
In some cases, delivery may be delayed due to:
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Payment verification
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Fraud screening
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Technical issues
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Email delivery delays
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Incorrect customer information
No Shipping Charges
Because our products are digital, there are normally no physical shipping charges.
Any applicable taxes or other charges will be displayed at checkout before you complete your purchase.
Delivery Problems
If you do not receive access to your purchased digital product, please:
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Check the email address used at checkout
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Check your spam or junk folder
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Review your order confirmation page or customer account
If you still need assistance, contact:
Please include your order number and the email address used at checkout.
Incorrect Email Address
Customers are responsible for providing an accurate email address at checkout.
If you entered an incorrect email address, contact us as soon as possible so we can verify the order and assist with digital delivery.
Contact
For questions about digital delivery, contact: